Whether it’s catering services, cleaning, reception, technical, or some other service that your company provides or receives, you can be sure of one thing: Documented results will strengthen your relationship with your customer or vendor.
Image that you knew exactly how your facility services were performing. What impact would that information have on the relationship with your vendor or customer?
We would argue that it would help create a common framework for you and your counterpart. A framework that could help you align your expectations and serve as an enabler for a more honest dialogue.
A wide range of companies worldwide use tabsurvey in their work within facility management. The companies either receive or deliver facility services of different nature, including reception services, cleaning services or food services.
First of all, what these companies have in common is that they value their relationships with their suppliers and customers. Furthermore, they care about quality of the service delivered. Finally, they want to have something tangible to talk about when they meet. This is where tabsurvey can really make a difference for you.
The great thing about tabsurvey is that it's beneficial for both sides.
If you are a company purchasing facility services externally, then tabsurvey can ensure that you have a robust input regarding the quality of service.
People seem to only remember the most recent experience, and wouldn't it be a shame to let that experience cloud your judgment, whether it's positive or negative?
And you could make the exact same argument for the companies that provide the services.