Employee Engagement drives business results

Use tabsurvey to engage with your employees on a daily basis

Complex surveys are hard to analyze

Most employee satisfaction and engagement programs settle for an annual or bi-annual survey. They ask lots of questions, which result in complex data and equally complex analysis. They tend to lead to long action plans, which must be carried out by management – sometimes in collaboration with employees. But keeping focus on a long list of actions can be hard. Consequently, well-meaning intentions turn to dust as the initial enthusiasm fades and we return to business as usual. It’s a shame, but often what happens in many organizations.

Infrequent surveys lead to congested bias

Timing annual or bi-annual employee engagement surveys introduces another problem. We call it congested bias. If you only run your surveys once or twice a year, it's likely that your employees sees the survey as their annual chance of getting everything off their chest.

Small issues have a way of accumulating if they are not addressed here and now. Therefore, the outlet becomes the annual employee engagement survey. However, if you listen in on your employees’ engagement on a regular basis, then the result will be a clearer picture. You will know how your employees are actually feeling, rather than their thinking back on the year that passed. Now, if you also remove the bias from bad timing, then it doesn't get much more precise.

Timing is everything

It's probably not a great idea that you run an employee engagement survey right after major management decisions. This could be that this year’s bonus has been cancelled, that the company needs to downsize the organization, or that quarterly results are down by 20%.

Yet this happens, and creates what we call timed bias. Sure you can run your survey anyways, and try to adjust for the bad news during the analysis. Maybe you will write off the entire survey, as "these bad results are natural, in the light of recent management announcements".

But why would you run employee engagement surveys just to write them off? They are expensive both in time and money, and the reason you introduced them in the first place is hopefully because you realized the link between employee engagement and running a successful business.

Fresh news, please

We suggest that you take a different approach to employee engagement. Instead of measuring infrequently and introducing congested timed bias, we suggest that you measure every day. Embrace that employee engagement has become a key performance indicator and tap into it.

Continuously measuring gives you an opportunity to catch small issues before they become big problems. Furthermore you can use the feedback you receive from your employees as a management tool and an enabler for dialogue. It gives you the opportunity to keep an eye out for problem areas in the organization that needs addressing.

Continuously measuring is not a replacement for dialog and great leadership, but it enables you to take action in a more timely fashion. Today, everybody has access to the latest of everything through the Internet. Information is right around the corner – why settle for less when it comes to employee engagement?

"Employees are now like customers. Companies have to consider them volunteers, not just workers."

Deloitte, Global Human Capital Trends, 2015

Listen to the unbroken voice of your employees

It's really quite simple. The idea has been around for a long time. Sometimes implemented in the shape of the famous ‘suggestion box’. But working with suggestion boxes is not really feasible any longer, so let’s get physical, and move the survey to the people, and the results to those managers who need them, and let’s do it fast!

Being in the physical space really makes a difference

Sure there are other ways to run surveys. Send them by mail, text them – the possibilities are many, but nothing quite beats being in the physical space.

Be visible the right places

You can place several tabsurvey kiosks in your organization, and run all kinds of surveys on them. Once installed, they are very versatile. Place them in highly visible areas, where lots of people pass through, and remind them why you never get tired of listening to what's on their mind. Create a culture of continuous feedback, and believe us; people will never get tired of answering.

Want to learn more? Read our blog for more inspiration, or visit our case section to understand how we help our customers.